Quiz Ethics and Conduct California

Two common types of elder abuse are emotional and financial.  True or False.

Elders are usually very receptive to having someone assist in their decision making.  True or False

Verbal commitments are just as good as written documentation.  True or False.

Informing authorities of illegal pest control activity isn’t your responsibility.  True or False.

PMP stands for Pest Management Professional.  True or False.

The opposite of professionalism is incompetence.  True or False.

Professionalism starts wherever you’re comfortable.  True or False.

You need to learn the sections of a label, FIFRA, insect id, insect biology, proper inspection techniques, how to properly write a report, how to properly write a contract and how to properly provide a service.  True or False.

Asking to use a clients’ flashlight or ladder demonstrates your professionalism.  True or False.

Selling a job for more than it’s worth is fine as long as your client is willing to pay it.  True or False.

When performing a job that’s been sold by you or your company, you should always do everything in the agreement.  True or False. 

Think of the code of conduct as the heart and soul of the company.  True or False.

Every business is different, but their codes of conduct should be the same.  True or False.

To define ethics is not as simple as it may seem; it means character and pertains to the individual morality of a person or persons.  True or False.

Utilitarianism is about choices, it is the results of actions that promote doing the right thing for all.  True or False.

 In the case of the employee who was found guilty of killing two children, it could most likely have been avoided if the technician had read and understood the label.  True or False

In the case where the company believed that although they continued to collect annual termite renewal premiums from these customers, they would not get caught by the states regulating agencies. What they did was both moral and ethical because they thought they could get away with it.  True or False.

Because of the technician not following the label (both immoral and unethical) causing the death of two children the Environmental Protection Agency has prohibited the use of Fumitoxin in residential applications.  True or False.

As a professional you are morally and ethically obligated to your clients to learn and understand the sections of a label of every product you use, FIFRA, insect id, insect biology, proper inspection techniques, how to properly write a report, how to properly write a contract and how to properly provide a service.  True or False.

A good adage to conduct yourself by is, “If it’s the right thing to do, do it. If it’s not, don’t”.  True or False.